Issues with the Yurt Designer and Formal Design

[amaralice]

I have been working with Chris the designer at

Smiling Woods Yurts

for my

yurt plans

. He basically went MIA 2 weeks before Christmas after he had said I would get my designs around then (to be fair he had been good to work with for many months before this). I emailed and called several times - nada. Finally I reached out to my main contact at SWY - Jesse and asked him was Chris ill (we are in a pandemic you never know). That is what finally prompted Chris to email me back. Essentially he apologized for leaving me hanging and attributed it to framing issues he had with my plan and having to re-work it and offered me an undetermined discount for my trouble (this is affecting my in progress construction loan as he was aware - and, dude, it's the end of the year now bank officers take holidays too!).

I finally got my final plans today and the invoice with a 10% discount. Is that enough? I was expecting more like 15%.

What do others think?